The evolution of digital monitoring in utilities

LGW in the field installing advanced monitoring solutions

Digital monitoring has revolutionised the utilities sector, offering unprecedented insights and control over infrastructure. At LGW Digital, we’ve been at the forefront of this transformation, helping clients move from reactive to proactive network management.

The journey began with the installation of Service Level Monitors (SLMs) across various utility networks. These devices provide real-time data on system performance, enabling utilities to identify issues before they escalate. Early trials were challenging, with no benchmarks to guide pricing and delivery. However, through perseverance and innovation, LGW Digital developed a robust approach to digital monitoring.

One of the key lessons learned was the importance of access planning. Many manholes were located in difficult-to-reach areas, such as private gardens or wooded regions. This necessitated bespoke pricing and planning for special projects. By focusing on access and planning, LGW Digital improved installation efficiency and reduced abort rates.

Today, LGW Digital continues to lead the way in digital monitoring, offering a range of services from project review and scoping to installation and maintenance. Our commitment to quality and transparency ensures that clients receive the best possible service, with real-time reporting and open-book transparency.

As the utilities sector continues to evolve, LGW Digital remains dedicated to innovation and excellence. We look forward to helping our clients navigate the digital future with confidence.